The Outdoor World

Shipping

Shipping Policy

In-stock merchandise can be shipped out in 1 business day if it’s in our warehouse or up to 3 business days if it’s in one of our retail stores, via United Parcel Service to street addresses within the United States. Therefore, arrival times need to be estimated by adding 1-3 business days for processing the order to the UPS shipping times below, which are also calculated in business days. Our shipping department and UPS’s shipping department are closed on Saturdays and Sundays and holidays. (UPS does offer Saturday Delivery for an extra fee.) If you have a time deadline please make a note in the Special Instructions section of your order. If the item needs to be back-ordered we will notify you via e-mail (see Privacy Policy). If you want your order shipped to a P.O. Box , APO, or FPO addresses (ZIP Codes starting with 090-099, 340 or 962-966) we will ship it U.S. Parcel Post and notify you of the cost, via e-mail, before shipment. Also, since there is no UPS Ground or 3 Day Select service to Alaska, Hawaii or Puerto Rico you should chose USPS Priority to ship to those states.

After we have given your package to UPS, they will e-mail you a shipping confirmation with your UPS tracking number that you can enter at UPS.com/tracking to check the delivery status of your package. If you do not receive an e-mail with your tracking number from UPS within a few days, e-mail us at or call us at 888-344-9500, Monday-Friday, 8AM-4:30pm, PT.

Shipping charges are calculated during the ordering process on our secure payment server and are based on the item’s weight and distance to ship, determined by your ship to ZIP Code. To check the shipping charges you have to go through the initial ordering process so that the item’s weight and your Zip Code can be compared to UPS rate tables, but you can return to our site to continue shopping or cancel the order before you are asked to enter your actual payment information. (You may get a non-secure alert when you are returned to our unsecured main site by the shopping cart software, but when you checkout and enter your payment information it will be on a secure site.)

Below are some sample prices for the various services offered by UPS (does not include Second Day Air to Alaska, Hawaii, or Puerto Rico, or Fuel Surcharges, see below). Again, time estimates below do not include our order processing time, and the day it leaves our warehouse does not count as one of the shipping days; i.e. NEXT DAY means tomorrow, therefore 2ND DAY is the day after tomorrow, etc., plus processing days.

UPS Shipping Times and Prices
(does not include order processing time or fuel surcharges)
Weight Ground
Residential2
3 Day Select2 2nd Day Air2 Next Day Air2
  1-6 business days1 3 business days 2 business days Next business day
1 lbs $9.14 $20.65 $26.57 $66.16
5 lbs 13.10 33.82 46.85 90.87
10 lbs 16.07 51.14 73.83 120.12
15 lbs 21.42 67.89 98.62 161.17
20 lbs 26.24 82.25 122.04 173.72
30 lbs 37.54 112.99 168.56 181.90
50 lbs 54.69 169.27 264.50 335.16
Effective 12/26/2016
1 UPS’s in transit shipping times for Ground service varies upon distance shipped; less than 150 miles (from the Monterey Bay area) is approximately one working day, over 2,100 miles is approximately five working days (not including weekends or order processing time, see above). See UPS’s “Time in Transit” link to UPS Time in Transit Map. Shipping times for Residential Ground Service are not guaranteed by UPS.
2 These rates apply to most merchandise, some oversized and/or hazardous materials incur extra costs. All UPS air services for oversized packages are determined by Dimensional Weight, which can cost up to twice as much as the standard UPS Air rate. These items will be quoted separately, via e-mail, before the order is shipped. (UPS Next Day Air Saver rates do not apply to ZIP Codes 00600-00999. Also, there is no UPS 3 Day Select service to Alaska, Hawaii or Puerto Rico, therefore you might want to chose USPS Priority (3 Days) to ship to those states.

UPS also applies a Fuel Surchage, adjusted monthly, effective the first Monday of each month. The surcharge is based on the National U.S. Average On Highway Diesel Fuel Prices reported by the U.S. Department of Energy for the month that is two months prior to the actual adjustment.

The following table shows UPS’s fuel surcharge history:
Effective Dates: Ground Surcharge: Air and International Surcharge:
February 6 - March 5, 2017: 5.50% 5.00%
January 2 - February 5, 2017: 5.25% 4.25%
December 5, 2016 - January 1, 2017: 5.25% 4.75%

We occasionally use other shipping services for items or destinations that UPS will not deliver. We can still email you the tracking number to use to check the delivery status of your package at FedEx Freight or the US Post Office.

To order call toll-free from within the U.S. at 888-344-9500, Monday-Friday, 8AM-4:30pm, PT. We accept payments made with Visa, MasterCard, American Express, Discover/Novus or JCB credit cards. You can also pay with money orders, cashier checks or personal checks. Make it out to Outdoor World and mail it with a copy of your invoice you received via email to:

Outdoor World, Inc.
eCommerce Division
7 Hanger Way
Watsonville, CA 95076-2450
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